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Phone: 029 2075 2628

Music on Hold

Create a perfect first impression and let your phone do the work with personalised Music on Hold production.

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Basic Message

  • 1 x two-prompt on hold message
  • Professionally recorded
  • Bespoke message scripts and recording
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Starter Message

Basic Message Package plus…

  • 1 x auto attendant
  • 1 x night service
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All in Service

Starter Package plus…

  • 2 x seasonal updates or
  • Extended message (up to six-prompts)
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Why use Music on Hold?

Nobody likes being kept on hold, so the quality of the hold message is of huge importance to solidifying a great first impression with your callers. We provide a range of tunes and voice types to create the introductory tone that is perfect for your company or organisation.

We also provide several scripts and the option to use your bespoke scripts to give your callers the impression that you are trying you help before you’ve even answered your call.

For more information click here or contact our customer services on 02920 752628. We know you will be impressed!

Included Features

  • Bespoke Recordings and Scripts

    You supply us with a bespoke script, or Recording can be written and produced for you

  • We handle the setup

    We will set up the recording on your phone system and/or supply the the recording in the format you require.

  • Message Scheduling

    We can schedule recordings to tie in with your opening hours.

  • Dedicated Support

    Our expert team are on here to help you every step of the way.

Partners With

Some of our clients

General Communications are proud to work in conjunction with City Hospice

City Hospice is a registered charity at the heart of Cardiff, providing medical, nursing and end of life care to patients in their own homes. Formerly George Thomas Hospice Care, the charity offers counselling (to adults and children), welfare benefits advice and day centres with a range of activities. City Hospice is the only at-home palliative care provider for the city of Cardiff and needs to raise a total of £2m to keep providing these specialist services.