Don’t be Regretful…


You may not be aware of what General Communications can do for your Business, you probably think we’re the same as every other Mobile Phone Company offering the World but, be assured, very few in our Industry are able to significantly change the way you pay your Mobile Phone Bills.  Did you know that 80% of Businesses in the UK are on the wrong mobile phone tariff? And, that’s a conservative estimate.

Any of the following sound familiar?

  • Have you been offered deals that are generally too good to be true?
  • Tariffs that turn out to be higher than promised?
  • Told phones WILL work in particular area, but don’t?

Unfortunately this is happening day in and day out, giving this Industry a reputation it doesn’t deserve. Companies like yourselves are not getting the service you should, we can put that right.

Why put your trust in us?

  • General Communications has over 20 yrs experience in the Mobile Phone Industry
  • Our Account Managers have over 100 years of experience between them, that’s right, you’ve not read it wrong, 100 years.
  • We deal primarily Business to Business.
  • We specialise in establishing the best possible tariff for your mobile usage
  • General Communications is 1 of only 5 Principal Partners in the UK

What we do

  • By analysing your Mobile Telephone Bills we’ll establish not only the most efficient tariff but the best Network for your Business
  • All Companies call records are scanned to create an electronic document from which every call is individually re-billed as if it had been made using another tariff
  • We show the results for the most competitive tariff in your report.
  • The analysis also takes account of every aspect of your expenditure. No individual Network can be this thorough or, unbiased.
  • Our objectives are to deliver a level of Managed Service which no one else offers and we do.
  • Every new account is allocated a Personal Account Manager who will advise you and regularly monitor your account. If there is a change in your Companies circumstances we can change you to the appropriate tariff at the first opportunity.

It is full of customers we have looked after for years, Customers that will back up our bold statement. Or, come and visit us at our Offices in Cardiff Business Park, Llanishen, Cardiff.

Call me please, I guarantee you won’t regret it. 0333 015 6699

3 Tips to Reduce Mobile Costs


Today your smartphone is used for so much more than just making a call. It is essentially a portable computer, personal assistant, application platform, voice recorder, data and text communicator and more – all rolled into one. We’ve come to rely on this technology as it has changed the way we live. Mobility has affected the workforce and businesses are tied to mobile devices despite rising costs. It is crucial that all businesses appreciate they CAN reduce mobile costs without compromising the efficiency and quality of their operation.

Here are the top three things you can do to reduce your mobile costs and prevent your business telecom spend from spiraling out of control: audit your services regularly, review your bills for errors, and manage your assets.

Reduce Mobile Costs – #1 Audit Your Services Regularly

We are experts in our field and we would recommend analising your mobile phone bills every quarter. It is a good idea to have a full assessment done to reviews all charges, overcharges, roaming and other miscellaneous fees. This is a common sense practice that very often gets overlooked. In addition, Networks (Orange Vodafone etc)  often have deals and discounts available to attract and keep businesses on board – why not take advantage of our services to make sure you’re getting the best from your current provider ?

Reduce Mobile Costs – #2 Review Your Bills for Errors and Ask for Refunds or Discounts

No one’s perfect. We often think that if we get a bill from our Network provider, it must be right! Well think again – or in this case look again — 80% of UK Businesses are on the wrong tariff, you may have charges or billing errors that if not contested will drive up your mobile costs. Around 60% of all telecom bills have some kind of error on them, MONTHLY. When you find these types of errors you should know up front what the Networks policy is on resolutions. Some may give you a refund and/or discount on future charges.

Reduce Mobile Costs – #3 Manage your Assets

As a company’s workforce changes and mobile needs get lost along the way. It’s very important to know 1) where all your mobile assets are (phones, tablets, etc.) and 2) that they are indeed being used as you have allocated them. Just think of the wasted costs of a few active phones just sitting in a desk drawer for months. It is worth your time and attention to invest in asset management either within your company or working with an outside resource.

By following these tips, you’re sure to reduce mobile costs and put yourself and your company on the right path to ensuring a cost-effective mobile environment.

Written by: Chris Hamblin Communications Consultant at General Communications UK Ltd.