4GEE Tablet (Eagle)

Dear Valued Customer,

From Now until the end of August we will be running the following promotion.

Get a FREE Eagle tablet on 4G with 15GB of monthly data for £35 per month.

The Eagle Tablet has the following Spec:

  • Quad Core Processor
  • 5Mp Camera A-F
  • 8” Screen Size
  • 4,800 mAh Battery
  • Memory of 16Gb + (SD Card Slot)
  • Screen Resolution IPS XGA – 1024 x 768

Microsoft Software Update for Nokia Lumia…

Just to let you all know, Nokia/Microsoft will be sending out a software update remotely to all users. The update will be Version 8.1 and should arrive within the next few weeks.This Update will fix most problems that you may have experienced and will cover most of the Lumia range.

Along with this there will be extras to enhance your user experience also sense apps to let you keep control on usage & tips and hints for backing up easily.

Click here for further information and download our PDF…

Don’t be Regretful…

You may not be aware of what General Communications can do for your Business, you probably think we’re the same as every other Mobile Phone Company offering the World but, be assured, very few in our Industry are able to significantly change the way you pay your Mobile Phone Bills.  Did you know that 80% of Businesses in the UK are on the wrong mobile phone tariff? And, that’s a conservative estimate.

Any of the following sound familiar?

  • Have you been offered deals that are generally too good to be true?
  • Tariffs that turn out to be higher than promised?
  • Told phones WILL work in particular area, but don’t?

Unfortunately this is happening day in and day out, giving this Industry a reputation it doesn’t deserve. Companies like yourselves are not getting the service you should, we can put that right.

Why put your trust in us?

  • General Communications has over 20 yrs experience in the Mobile Phone Industry
  • Our Account Managers have over 100 years of experience between them, that’s right, you’ve not read it wrong, 100 years.
  • We deal primarily Business to Business.
  • We specialise in establishing the best possible tariff for your mobile usage
  • General Communications is 1 of only 5 Principal Partners in the UK

What we do

  • By analysing your Mobile Telephone Bills we’ll establish not only the most efficient tariff but the best Network for your Business
  • All Companies call records are scanned to create an electronic document from which every call is individually re-billed as if it had been made using another tariff
  • We show the results for the most competitive tariff in your report.
  • The analysis also takes account of every aspect of your expenditure. No individual Network can be this thorough or, unbiased.
  • Our objectives are to deliver a level of Managed Service which no one else offers and we do.
  • Every new account is allocated a Personal Account Manager who will advise you and regularly monitor your account. If there is a change in your Companies circumstances we can change you to the appropriate tariff at the first opportunity.

It is full of customers we have looked after for years, Customers that will back up our bold statement. Or, come and visit us at our Offices in Cardiff Business Park, Llanishen, Cardiff.

Call me please, I guarantee you won’t regret it. 0333 015 6699

3 Tips to Reduce Mobile Costs

Today your smartphone is used for so much more than just making a call. It is essentially a portable computer, personal assistant, application platform, voice recorder, data and text communicator and more – all rolled into one. We’ve come to rely on this technology as it has changed the way we live. Mobility has affected the workforce and businesses are tied to mobile devices despite rising costs. It is crucial that all businesses appreciate they CAN reduce mobile costs without compromising the efficiency and quality of their operation.

Here are the top three things you can do to reduce your mobile costs and prevent your business telecom spend from spiraling out of control: audit your services regularly, review your bills for errors, and manage your assets.

Reduce Mobile Costs – #1 Audit Your Services Regularly

We are experts in our field and we would recommend analising your mobile phone bills every quarter. It is a good idea to have a full assessment done to reviews all charges, overcharges, roaming and other miscellaneous fees. This is a common sense practice that very often gets overlooked. In addition, Networks (Orange Vodafone etc)  often have deals and discounts available to attract and keep businesses on board – why not take advantage of our services to make sure you’re getting the best from your current provider ?

Reduce Mobile Costs – #2 Review Your Bills for Errors and Ask for Refunds or Discounts

No one’s perfect. We often think that if we get a bill from our Network provider, it must be right! Well think again – or in this case look again — 80% of UK Businesses are on the wrong tariff, you may have charges or billing errors that if not contested will drive up your mobile costs. Around 60% of all telecom bills have some kind of error on them, MONTHLY. When you find these types of errors you should know up front what the Networks policy is on resolutions. Some may give you a refund and/or discount on future charges.

Reduce Mobile Costs – #3 Manage your Assets

As a company’s workforce changes and mobile needs get lost along the way. It’s very important to know 1) where all your mobile assets are (phones, tablets, etc.) and 2) that they are indeed being used as you have allocated them. Just think of the wasted costs of a few active phones just sitting in a desk drawer for months. It is worth your time and attention to invest in asset management either within your company or working with an outside resource.

By following these tips, you’re sure to reduce mobile costs and put yourself and your company on the right path to ensuring a cost-effective mobile environment.

Written by: Chris Hamblin Communications Consultant at General Communications UK Ltd.

Being an EE Principal Partner, what does this mean for you?

Hello…

At EE, we want to ensure we provide our customers with the best service possible. As a result we have devised the EE Partner Programme, for which we hand-pick dealers in the UK to work closely with us. Together, we provide new and existing business customers with a fantastic range of device and communication solutions tailored to their needs, in addition to great network coverage and exceptional customer service.

To be part of the EE Partner Programme, dealers are scored against a strict set of criteria. We are pleased to confirm that General Communications has met these criteria and has been categorised as a Principal Partner, meaning we classify them as one of the top dealers in the UK today. I am delighted to continue working with Andrew Comrie and the team at General Communications to ensure we keep offering customers the best solutions for their specific needs.

Darren Goldsmith – Head of Business Sales – Everything Everywhere

I am pleased to have established such an effective working relationship with EE and the obvious benefits this brings to our customers. We work closely with all our customers to fully understand the specific needs of their business from small businesses to large corporate accounts.

Offering an exceptional level of customer service and finding the right mobile telecommunications plan for every customer is of paramount importance to us. Around 80% of UK businesses are paying too much for their mobile bills and we aim to bring this number down as much as possible.

By choosing EE through General Communications, customers not only get the benefits of a fantastic network but will also be assured of our expertise and dedicated approach to managing their account.

At General Communications, we are excited as the launch of Everything Everywhere approaches and the launch of 4G network coverage within the UK. We are committed to our links with Orange, T-Mobile and  now EE as these changes take place and we are excited with the prospects of continuing to offer our expertise to our new and existing customers by being able to also offer this service to our range.

Andrew Comrie – General Communications

Why General Communications?

General communications is an independent telecommunications company established in 1990. We have enjoyed a close working relationship with Orange since the company’s inception and we were one of the original 12 Business Specialist Partners appointed by Orange in 1996. Being recognised as an EE Principal Partner further endorses the confidence EE has in us as a business partner.

At General Communications, we specialise in establishing the best possible plan for our customers and have helped thousands of the UK companies of every size achieve this. For every new business customer, we analyse a cross-section of historic bills using our unique software to recalculate every call made within a billing period against a range of different tariffs. We then provide a complete analysis comparing the customer’s current payments and what they should be paying. The analysis also takes account of any minimum charges, bundled call and discount schemes.

Finding the right business tariff for our customers is just one way we strive to deliver an exceptional level of service. Every new customer is allocated an account manager who will personally review and advise on their existing plan, subsequently monitor the account and deal with any problems should they arise. We allowing them to focus on their business are constantly meeting this means our customers have peace of mind that their mobile telecommunications needs.

About EE and the Partner Programme

EE has been a supplier to businesses since 1994 (Previously Orange) and has a strong foothold in the UK and international business markets. We aspire to be a market leader by marrying innovation, reactivity and dynamism with an absolute commitment to delivering against the needs of our business customers.

In the UK, EE provides high quality GSM coverage to 99% of the population and 3G coverage to more that 93%. At the end of December 2009, Orange had more than 17.4 million customers in the UK – 16.5 million active mobile customers and approximately 900,000 fixed line internet customers.

We recognise the level of service required by business customers to give security and confidence as well as delivering competitive advantage through the use and support of data applications and as mobile voice.

We are confident that our partnership with General communications ensures that customers benefit from our combined expertise and understanding of customer needs to ensure we are able to provide ideal solutions for businesses.

Its our 20th year in business…

General Communications is celebrating over 20 years in business, we are an independent telecommunications company established in 1990. We have enjoyed a close working relationship with Orange-T-Mobile now EE and are proud of our standing in the market place as one of only 5 UK Principal Partners.

EE – What it means to you…

As you’ve undoubtedly heard by now EE (Orange-T-Mobile) are launching the next generation 4G mobile network that gives you superfast internet speeds on your mobile, tablet or laptop, we like to call it 4GEE. Not only will you get the UK’s biggest 3G network with EE, you will also get the first mobile 4G network to be rolled out across the UK and General Communications are the chosen partner to distribute this service.

It will be powered by a new technology called 4G LTE that makes everything go unbelievably quick. You’ll be able to do things like downloads and streaming up to 10 times faster than you can on 3G. 4G EE went live on 30th October 2012. The time to talk to us is now…