Using the internet abroad – Data Roaming or WiFi?

Going abroad soon?  If you wish to avoid costly data roaming charges, please ensure that data roaming is switched off on your mobile phone or tablet before you go.  You can use the internet and send and receive emails for free by connecting to local WiFi – available in many hotels, bars and restaurants. You will need to enter a password which a member of staff at the location providing the free WiFi will be able to give to you.

Connecting to WiFi on an Android handset:

Connecting to WiFi on an iPhone:

Beginners: Connect Your iPhone, iPod Touch, or Android Phone to a Wi-Fi Network

Connecting to WiFi on a Nokia handset:

Where WiFi is unavailable, you must enable data roaming to use the internet abroad.  If you are on EE small business or EE personal, when you open your web browser you will be redirected to a landing page where you will be given the option to purchase a data bundle.

Please note that if you are not on EE small business or EE personal, turning on data roaming will allow you to use data roaming straight away and if you have not purchased a bundle before going away this will cost you a lot of money.  So if you wish to use data roaming while abroad and you are not on EE small business or EE personal, please make sure you have given us a call prior to your trip to add a data bundle to reduce costs.

EE Power Bar for all EE customers

All EE customers are eligible to pick up a free Power Bar in any EE store by requesting a unique code via text.  Once the EE Power Bar has been used to charge a device, you can recharge the potable battery yourself or, if out and about, you can swap it for a fully-charged replacement bar at any EE store nationwide – for free and as many times as you like.

EE Customers Text POWER TO 365

EE Power Bar specifications:

•Capacity = 2600mAh – which is enough to charge a typical smartphone once
•Rechargeable with a guaranteed life of 500 charges
•Features charging indicator lights that will show how much charge is in the power bar
•Features an LED torch
•Includes a micro USB lead that will be used to charge the bar and to charge the phone from the bar
•Approximately 4 hours to charge the power bar from flat to full

The Samsung Galaxy A5 on O2 with McAfee anti-virus software only £26.56 a month

Get the Samsung Galaxy A5 on O2 with McAfee anti-virus software for only £26.56 per month. This deal includes unlimited calls and texts, 2GB of data with no upfront cost for the handset.

The McAfee anti-virus software included in the plan can support up to five devices.

Click the link below for the handset specifications:

Unlimited calls & texts, 12GB and 180 international minutes monthly

Dear Valued Customer,

We are currently offering the following deal:


– ideal for frequent travellers
– use the data on your mobile to access the internet on your tablet
– share data with your family

With 12GB inclusive data allowance, you can set up a personal hotspot on your phone and share your data with nearby devices.

Special Offer – Samsung Galaxy Tab 4

Dear Valued Customer,

We are currently running the following the promotion:

FREE Samsung Galaxy Tab 4 with 12GB of data and 100MB EU roaming data on a £30 per month plan (Ex. VAT)

OS – Android 4.4, KitKat
Camera Resolution – Front 1.3MP, Rear 3.0MP
Internet Use Time – up to 10 hours
Internal Memory – 1.5GB RAM, 16GB ROM
Main Display Resolution – 1280 x 800 Pixel
Main Display Size – 10.1″

EE 4G Kestrel Handset Offer

Dear Valued Customer,

Why not grab a free 4G handset on EE with 500 minutes, 500 texts and 500MB for just £17.00 a month? While stocks last!

We can cap your plan to ensure that you do not go over your monthly allowance, so there is no need to worry about unexpected charges.

The 4GEE Kestrel Handset has the following specification:

  • 1.2 GHz Qualcomm Snapdragon 400 Quad Core Processor
  • 5Mp Camera with auto-focus, x 6 zoom and LED flash and HD video capture
  • 4.5 inch qHD screen
  • 2000 mAh Battery
  • Memory of 8Gb + (SD Card Slot)
  • Screen Resolution – 540 x 960 pixels
  • Android Jelly Bean (4.3)

In-Car WiFi

Dear Valued Customer,

Car WiFi is a robust 4G mobile WiFi device that gives unbelievably quick internet access to everyone in the car.  Designed specifically to be used in the car, it plugs into your 12 volt power socket which means you’ll never run out of power and you don’t need to remember to recharge it.

Car WiFi supports up to 10 WiFi-enabled devices at once (like tablets and laptops), so everyone in the car can go online at the same time.  If you are interested please get in touch.